Conversation Automation

Combines auto-assignment, business hours, auto-responders, teams, automations, and capacity management.

Parent repository GitHub

Type: workflow module
Repository: chatwoot/chatwoot
Readiness: Production-oriented but operationally substantial; only the latest version receives security support, and supplied files do not establish Claude Code compatibility.
Keywords: 5

Location

Repository path

README.md

Invocation

Configure routing and automation from Chatwoot.

Setup

Installation / activation

Define the relevant teams, schedules, availability, and automation rules.

Keywords

automationroutingauto-assignmentbusiness hourscapacity

Repository context

chatwoot/chatwoot

Chatwoot is a self-hostable omnichannel customer-support platform with shared inboxes, customer records, help-center publishing, reporting, automations, integrations, and an enterprise Captain support agent; supplied evidence shows no Claude Code extension, bridge, or compatibility path.

Customer supportHelp deskLive chatOmnichannel messagingCustomer dataKnowledge basesSupport automationAI support agentsReporting and analyticsTeam collaborationSelf-hosted SaaS

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